Customer Testimonials

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Google May 14, 2025

BIG shoutout to sales Professional Everette White for going above and beyond driving all the way to Houston to the sister dealership and getting me my 24 KIA Forte I saw online and I absolutely love it. The process was easy and fast. The team did an amazing job explaining everything with no pressure making sure everything fits the customers needs. Thank you so much!

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DealerRater May 8, 2025

I have been using Beck n Masten for years! The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least something very similar they don’t force you into a vehicle you don’t want.

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DealerRater May 8, 2025

Staff was every nice. Service was done quickly , faster than expected and happy with the service.

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Google May 7, 2025

Polite , Professional, no beating around the bush, no games helped get the deal done , no judgment. Looking forward to buying another vehicle in the future. This is my first GMC and first time buyer from your dealership. Everett white Great salesman. GMC Denali Ultamate dually. Get it ready I'm coming for it next .

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Google May 7, 2025

Excellent service by sales team

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Google May 5, 2025

Was Very happy with the service and experience from this dealership

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DealerRater May 5, 2025

Excellent Service Department! Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory.

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DealerRater May 5, 2025

Great communication. Let me know each period in the process of where the repair was at. Challenged warranty company.

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Google May 2, 2025

I have been buying trucks at this location since it was Stanley Bryan GMC,since then it has changed names half a dozen times.It doesn’t matter what the name is in big shiny letters outside,it’s the people inside that count ,that make the difference.Any dealership can treat you like the most important person in the world when you purchase a vehicle,but it’s how your treated 2-3-5 years after the purchase that counts.Service after the sale,I want to be treated like the most important person when I go change my oil ... Read More

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Google May 2, 2025

John Ayala did an amazing job!

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Google May 1, 2025

I can't adequately express what a great experience I had with Beck & Masten. I was interested in buying a 2013 FJ Cruiser long distance. Josh, the GM, was straightforward and transparent about the vehicle's condition, price, and no dealer fees. He emailed me all documentation while we were on the phone and we did the deal in maybe 30 minutes? He even held it on the lot for me for two weeks until I could fly down to TX to pick it up, with no paperwork in place. Melanie stayed in constant communication with me throughout and had one ... Read More

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DealerRater Apr 30, 2025

Service was quick and items that needed fixing were explained to me. Plus cost of repairs were also quoted!

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Google Apr 30, 2025

My service advisor, Rachel, was very professional, patient and helpful. Rachel was very thorough in explaining the requirements and protocol of an oil consumption test on my 2021 GMC Yukon. I did receive a loaner vehicle which helped tremendously. She’s amazing!

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DealerRater Apr 30, 2025

my truck has been in and out of this dealership and they still have not fixed the problem what I sent it in for the last time they didn't fix that they fix something I didn't want them to really, but they didn't fix the problem and now it has to go back again very poor customer service

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DealerRater Apr 26, 2025

Excellent service and a great job they did on my vehicle. I am very satisfied.

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Google Apr 24, 2025

I had an amazing experience with them! Every employee I encountered was very polite and helpful. They really care about their customers and it shows! Highly recommend purchasing from here.

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DealerRater Apr 23, 2025

Quick and easy way to get a very important oil change for me when you get notice right away.

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Google Apr 23, 2025

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Google Apr 22, 2025

Great customer service. They made sure they could help us out the best the could. Will definitely come back to purchase vehicles.

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DealerRater Apr 20, 2025

It was worth the deal, great salesperson. Tiffany treated us with respect and patience.Great!!

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DealerRater Apr 18, 2025

Jeremey, my salesperson has gone out of his way to help me. Good service is important and you do not find that in many places now days!

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DealerRater Apr 18, 2025

I had an appointment at 9 am, vehicle worked on at 11 am, out at 12;00pm. Very disappointed with that part of service.

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DealerRater Apr 16, 2025

The dealership personnel was very professional and courteous. I received feedback on a timely manner. The service was promptly delivered. Great customer service and I will definitely continue to utilize their service. A very positive experience!!!

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DealerRater Apr 15, 2025

Great service! They take good care of your vehicle and let you know up front the needs and cost of service requirements. Recommend immediate and deferred maintenance. Deferred maintenance allows decisions and budgeting.

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Google Apr 12, 2025

John Ayala was extremely helpful. My father passed away and John guided me through the process of what I needed in order to be able to sell my father’s vehicle. Very nice guy!

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Google Apr 12, 2025

John was awesome and extremely helpful!

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DealerRater Apr 12, 2025

Friendly and courteous service the rep was outstanding i will be back for service in the future

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DealerRater Apr 11, 2025

Great service team and exceptional customer service. Rachel really helped us get through a difficult situation and provide timely updates.

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Google Apr 5, 2025

Can not say enough good things from The service stag. Excellent service. Thank you

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DealerRater Apr 3, 2025

Best buying experience! Thru out the years I have purchased many vehicles but none have been as good of an experience as this purchase of my new GMC Denali thanks to Mr White. Very courteous, no red tape! No pressure, got me exactly what i was looking for. Thanks again White. See you soon for the purchase of my sons truck. Worth the trip form San Juan Tx for this experience

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DealerRater Apr 3, 2025

Rex and Rachel and the main man were very helpful that had may vehicle out by 5 like they said

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DealerRater Apr 3, 2025

I had excellent communication with the sales associate and wasn't charged any extra dealer add-ons.

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DealerRater Apr 3, 2025

I always get my oil changed here . Service is good and very helpful. My service advisior is awesome Brittney

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DealerRater Apr 3, 2025

It was the first time at the dealership, Mr. Jeremy Moreno our salesman gave us a warm welcome and proceeded to make our encounter very pleasant. He was a “no pressure “ salesman and let the vehicle sell itself. He answered all of our questions and concerns. Made our experience less stressful and we were able to upgrade our purchase to a better vehicle

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DealerRater Apr 3, 2025

I was extremely satisfied with the way Rachel handled the entire service of my truck. She went above and beyond to keep me updated throughout the entire process!!

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Google Apr 3, 2025

If you’re looking for a great deal go and talk to Jeremy or Tiffany at Beck & Masten Gmc. Thanks again for all your help

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Google Apr 3, 2025

Everything was great! From Salesman! (Jeremy Moreno)! To Finance Person! Great Experience! Thanks alot!!!

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DealerRater Apr 2, 2025

Jeremy Moreno went above and beyond in making this purchase happen. Finance Director Ashley Herrin was also very professional and helpful.

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Google Apr 1, 2025

Fast and no hassle when it came to signing for the vehicle.

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Google Mar 31, 2025

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Google Mar 29, 2025

Recommend this dealership for service. Professional and knowledgeable. Needed several repairs done to my truck and was taken care of. Brittany was very helpful and professional throughout the process.

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Google Mar 28, 2025

Ms longoria was very helpful and acknowledged with the product. highly recommend

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Google Mar 28, 2025

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DealerRater Mar 25, 2025

Best experience I ever had with a car dealership. Beck and Masten GMC honored the advertised internet price and gave me a good KBB price on my trade-in. No haggle, no hassle, no trying to sell me “extras” I didn’t want. I highly recommend this dealership.

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Google Mar 23, 2025

Good dealership to work with. I just purchased a truck from them and they gave me the best price and didn't have any hidden fees. They also gave me the best price on my trade. Overall good experience.

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Google Mar 23, 2025

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DealerRater Mar 21, 2025

Rachel was very helpful and very informative. The vehicle was serviced quickly and the wait didn’t last long. Overall a good experience.

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Google Mar 21, 2025

Friendly and professional. Super clean waiting area and restroom. Free WiFi.

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Google Mar 18, 2025

Best deal, zero hidden charges, no pressure. Other dealers had over $2,000 of extra fees and mandatory “protection” packages. None of that here.

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DealerRater Mar 18, 2025

Very nice and friendly their own time, and they keep the Word and do a good job. Thank you.

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Google Mar 15, 2025

Just purchased a 2025 GMC Sierra 2500 HD from Beck and Masten GMC. Best car buying experience ever. Dominic Durrance in sales was great. He sold at the advertised internet price, gave me a good KBB value on my trade and did not try and pressure me into purchasing upgrades like extended warranties etc. I would definitely purchase from this dealership again.

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DealerRater Mar 13, 2025

Was very impressed with the Bernice that was provided! Everything was great. I will certainly be back and continue my business here

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Google Mar 10, 2025

They very helpful on trying help me with my concerns

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Google Mar 10, 2025

Sales staff was very helpful, friendly & polite. Service waiting area was nice. Financing wasn't as good as expected. None of the banks we have accounts with were contacted. Financing came back with over a 10% interest rate. I mentioned one of our banks for 5.99% and we did get that. I shouldn't have needed to ask.

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Google Mar 5, 2025

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Google Mar 4, 2025

This was the easiest auto purchase process I have ever had. Thank you to Tiffany Dubise in sales along with Melanie in finance for there attention to detail and holding beck on the normal car buying drama.

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DealerRater Mar 3, 2025

Rachel V is the best. I always receive personal care from her and she is very professional! I highly recommend B&M.

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DealerRater Mar 2, 2025

I liked that we were not pressured into buying. Dominic was very nice and respectful. Melanie was also very nice and polite. Very respectful. She was also very nice. They both covered our questions and answered them also. I would also recommend Dominic to our friends and family. I really appreciate everything they did and made us feel comfortable.

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DealerRater Mar 2, 2025

The staff was nice and helpful. My oil change & tire rotation was done quickly.i liked how they kept me updated through the text message.

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DealerRater Mar 1, 2025

Personal is friendly and easy to talk to. My truck is ready when they say and let’s me know if they need more time.

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Google Feb 27, 2025

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Google Feb 27, 2025

Easy to schedule with very prompt service

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Google Feb 27, 2025

From beginning to end, the service and experience was exceptional. Our family traveled a few hours to the dealership and I appreciated the car buying transparency, quick service, and Richie’s support during the entire process. Richie was knowledgeable and took the time to go over every detail of our new vehicle. The dealership has gained a lifelong customer as a result. -Lozano Family

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Google Feb 26, 2025

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DealerRater Feb 25, 2025

Robert Vasquez Always Takes Care Of Any Issues With my Vehicles With Great Communication And Service

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DealerRater Feb 25, 2025

Purchasing the vehicle was good. The service part of the deal was a wreck. Wrong parts ordered. Spent a whole day at the dealership just to find out they ordered the wrong bedcover. Had to take truck there again for another entire day and job wasn’t complete. Still isn’t. Bed cover isn’t mounted right and it makes a ton of noise when operating. Keypad still isn’t working and installed crooked

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Google Feb 22, 2025

After numerous times of receiving poor service at one of the local competitors I decided to give this dealership a try. I’m glad that I did. Usually I’m able to get a same day appointment and while my vehicle is getting serviced there is constant communication on the stats of my vehicle with the service advisor. I’m glad I made the switch.

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Google Feb 18, 2025

Great place! With amazing staff Everette and melanie are the best!!! The three vehicles i have gotten vehicles there i was never disappointed!

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Google Feb 17, 2025

My service advisor Rachel always takes care of my needs while I'm there. And always keeps me informed on what's going on.

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Google Feb 17, 2025

Rachel the service advisor was great . She worked with us to get us scheduled for diagnosing and then for repair. I love the communication. I understand being busy and having to wait for certain things to happen , but she really kept me Informed and went above and beyond with the scheduling as well . Great service and car was repaired rather quickly . Thanks to the mechanic as well .

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DealerRater Feb 16, 2025

Exceptional Customer Service…Mr. Rex Reynolds “Professionalism” was “Best of the Best”; along with Jesse, the Maintenance Technician and the Female Service Advisor who thanked me before I left the Department. Wish I could remember her name. True Dedicated Service Personnel

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Google Feb 16, 2025

Helpful team members with a strong willingness to go the extra-mile for you and make the purchasing processs easy. Huge shoutout to Lisa Munro-Bechtold, Everette White, and Melanie Davis. Definitely would recommend from this location again

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DealerRater Feb 15, 2025

Rachel was amazing and very helpful during my visit. She kept me up to date on the work and timing.

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DealerRater Feb 15, 2025

Brittany Longoria in service is excellent! Made the entire experience a good one. Highly recommended

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Google Feb 12, 2025

Rachel took care of my vehicle and kept me informed with the progress throughout the day!

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DealerRater Feb 11, 2025

Friendly staff was easy to work with. Pricing was straight forward and there were no surprises

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Google Feb 11, 2025

Staff easy to work with and transparent

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Google Feb 10, 2025

had a great experience purchasing a new truck here.

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Google Feb 8, 2025

We purchased a vehicle here last month. We weren’t too happy with our salesperson. After the purchase she was extremely rude when we called and tried to pick up second key, even hung up on us. But Jeremy Moreno a sales professional is exactly that, Professional, got on the phone and took care of us with no problem. Anyone looking to purchase a new vehicle definitely ask for JEREMY MORENO!! You won’t be disappointed with his customer service and willingness to help. Thanks again Jeremy!!

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Google Feb 5, 2025

I don’t really give reviews unless I am impressed with the service. Greg in sales is a great guy to work with. He was respectful, helpful and got the job done. He was on top of my entire buying process and took care of me from beginning to end. He even set up my gmc app features in my phone. I think anyone should go and ask for Greg in my opinion. Thanks for the great experience!

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Google Feb 1, 2025

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DealerRater Feb 1, 2025

I was always treated with respect by everyone that I came in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old and for the first time in my life I have a car titled in my name!

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Google Feb 1, 2025

Richie and Sales department was outstanding top-notch did everything that was promised to me I will never work with other salesman besides Richie Ashley finance was awesome. She took care of everything she went above and beyond my next truck that I buy be from this company beck in Masten Robstown, Texas Josh General manager also was very helpful and And I highly recommend reaching out to this dealership

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DealerRater Feb 1, 2025

Service department is thorough and keeps you advised of your vehicles status. Cost is typical of a dealer.

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Google Feb 1, 2025

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DealerRater Jan 30, 2025

My truck broke down I went in to service and the service manager came out and wrote the ticket up said would call me and let me know what was wrong.About an hour and 1/2 I received a call saying that the fuel pump was bad,told me the cost and could have it fixed by the end of the day and I didn’t purchase the truck there ,very courteous.would give them 5 stars John R

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DealerRater Jan 28, 2025

Took my truck in to get serviced and was absolutely amazed at the great customer service. They actually care about the customer. A special shout out to Miss. Rachel Villarreal, great service and knowledgeable.

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DealerRater Jan 27, 2025

Finished work on time, did not have to wait a long time. Service rep was professional

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Google Jan 26, 2025

Service department always has nice Service advisors. They're always very informative and helpful. They don't try to push Service on me that is not needed.

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Google Jan 23, 2025

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Google Jan 19, 2025

Very nice experience. My sales rep Everette was very knowledgeable and answered all my questions. He was also able to get my monthly payment to where I wanted to be. I will be referring friends and family.

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DealerRater Jan 17, 2025

The customer service at all departments is absolutely AMAZING! Our family was taken such good care of,and all my question answered. Everyone I encountered had great patience in explaining what was going on with my vehicle.

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DealerRater Jan 17, 2025

I took my car into Beck & Masten for an oil change and fuel system cleaning. When I got my car back I checked the tire pressure and all four tires were very low: 30, 30, 27 and 29. I took it to Discount Tire and they aired them up to 37 ea. I also noticed that while my car was at Beck & Masten mud got splattered all over the passenger side door. Needless to say I am very disappointed in the service on my vehicle.

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Google Jan 15, 2025

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DealerRater Jan 11, 2025

Great service Rachel did awesome job always kept me informed always upfront with job being done

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DealerRater Jan 11, 2025

Very good service and selection,no thanks I stayed it all in the first feww

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DealerRater Jan 11, 2025

Customer service was great. Kept me updated with everything that was going on with my vehicle.

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DealerRater Jan 10, 2025

From the service writer to the head mechanic, these folks are top notch! They take the time to make sure their inspection is thorough but they don’t push the customer to purchase anything. Services are performed in a reasonable amount of time.

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DealerRater Jan 10, 2025

Service Advisor Rachel is great! Took care of everything my truck needed quickly and correctly.

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Google Jan 10, 2025

I made an appointment and my truck was started on quickly and got it back in a timely manner. Rachel was great!


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