Customer Testimonials
Very nice experience. My sales rep Everette was very knowledgeable and answered all my questions. He was also able to get my monthly payment to where I wanted to be. I will be referring friends and family.
The customer service at all departments is absolutely AMAZING! Our family was taken such good care of,and all my question answered. Everyone I encountered had great patience in explaining what was going on with my vehicle.
Great service Rachel did awesome job always kept me informed always upfront with job being done
Very good service and selection,no thanks I stayed it all in the first feww
Customer service was great. Kept me updated with everything that was going on with my vehicle.
From the service writer to the head mechanic, these folks are top notch! They take the time to make sure their inspection is thorough but they don’t push the customer to purchase anything. Services are performed in a reasonable amount of time.
Service Advisor Rachel is great! Took care of everything my truck needed quickly and correctly.
I made an appointment and my truck was started on quickly and got it back in a timely manner. Rachel was great!
Rachel was awesome
I’m extremely pleased with how easy it was to make my appt for oil change and warranty checkup - online. Rachel, my Service Advisor, also made everything easy. She was extremely friendly, welcoming and always smiling. What a pleasure to deal with! I later received a text video showing a repair servicer walking around my vehicle explaining what had been completed and how several filters looked etc. He had several recommendations. Servicing was perfect! It’s obvious this dealership understands the meaning of service. Well done! Cheri
Roger helped me get into a truck so quickly and professionally!!! If you need help with getting a vehicle and especially if your a VET, go see him!!! He will get the deal done!!!!
It was awesome! Sebastian showed me exactly what I asked for, explained all the features, got the paper work done and had the vehicle ready for me to drive home in a few hours. I don't have the words to express how happy I am about the service! Wow!
Epi was incredibly kind and helpful throughout our vehicle purchasing experience. He got us in and out and answered all of our questions. I would definitely recommend choosing Epi as your salesman.
For any service needs ask for Britney
Great job Very caring Answered my questions Didn’t take very long on having my car ready. Will continue visiting this dealership.
My experience with Beck and Masten was wonderful. Roger did a fantastic job with my purchase, from beginning to end he went over and beyond to make it happen . I will definitely recommend to all my family and friends .
Rachel was very helpful while my truck was being worked on. Kept me up to date on its status. Even after the work was done she went out of her way to answer questions about all the bells and whistles in my truck.
Excellent sales experience with this purchase, which seems to be very rare these days. Greg was great to work with and I highly recommend visiting this dealership where they still treat customers with respect. Working with Greg, Ben, and , Richie I was able to get into a new 2025 2500 AT4 at a reasonable price and out the door without the typical hours long dealership experience.
Thank you Robert thanks for always accepting my vehicle short notice and get my vehicle in and out!! You are definitely an asset to the store you always do a hell of job
Excellent vehicle selection!!! Sebastian and Greg worked tirelessly to find the right vehicle for me. I will definitely return to purchase more vehicles from Beck
I love the staff's professionalism and determination to get me a new vehicle. I will definitely be purchasing another vehicle from Beck
Excellent service. Rachel and Rex were very helpful. Service was prompt. Drop off to my destination was easy
Came in for an oil change everything was done in a timely and professional manner.
Robert, is my service advisor for all of my vehicle needs. Gets me in and gets me out in a timely fashion.
John Ayala was very helpful and professional. The process of selling my vehicle was very fast and much easier then I thought it would be. I definitely recommend and will be calling when I need an other vehicle
The service was awesome!!!!
Repair to our vehicle was done in a timely manner and very good customer service
Took my truck for oil change service, fast and easy. Just wish they washed truck
The team was amazing and so friendly! we were kept in the loop about vehicle progress. My vehicle was taken care of very quickly and the paperwork was explained to me.
Have Have the customers best interest?, Polite and courteous, helps you anyway they are able to. To make the deal happen. Buy Your vehicle. Sebastian Ashley help me anyway they could. I appreciate that. Thank you all so much. Juan Estrada……
The best place to purchase a vehicle! They make everything happen and you will leave with a me vehicle
Had a great experience buying an Equinox from Beck and Masten with Roger Davila. Thank you for working with us!
Brittany Longoria was exceptional. She was professional, knowledgeable, and outstanding.
The service department was very helpful and provided a satisfactory experience. Rachel V. took excellent care of me.
Perfect transaction. Excellent communication. Sales functioned as a high quality team during hand off to help expedite my purchase. Will highly recommend your dealership to my co-workers and friends. Great job to Everett and Melanie!!
Great buying experience! Roger is the best! Had a couple of things fixed and Rachel in service was a pleasure to work for as well. Definitely recommend Beck and Masten.
TO START OUTSTANDING DEALERSHIP GREAT STAFF ,OUTSTANDING STAFF EVERYWHERE PLUS WE HAD THE BEST SALEPERSON INSEBASTIAN GUZMAN KEEP UP THE GOOD JOB
Roger did a great job as always. No wonder why this dealership is always busy. Definitely would recommend.
Service department was very helpful and provided timely service for my truck and answered all my questions
Emily in sales and Richard in finance made our car buying experience AMAZING! They were patient, informative, very nice and professional, and overall a pleasure to work with. We had sworn off purchasing another vehicle with the Beck and Masten brand, due to past experience, but the service here was completely different. We will be coming here for any and all future purchases.
We Love Beck & Masten Buick. We got our Truck there & its going on a year next month. We took it in for an oil change recently & we received the same great Treatment as when we first got our Truck.
This my story about my experience here at Beck Masten. It all started me calling the dealership to see if they were doing the same sale that was posted all over the internet on my facebook. I spoke to a young gentleman by the name of Eppi he answered my call and said yes and said that he would be waiting for me as soon as I drove up he wasn’t lieing he was standing outside waiting for me that was awesome so then we proceeded to talk about what I was looking for so I told him my ...
Britney did an EXCELLENT service on my truck. I’m please with all the work done on my truck
Great experience with my advisor Brittany really helpful and sweet! Highly recommend on taking your vehicle for service
I always get good service at this location always friendly and helpful rachel is great help
Very satisfied!
Took my car in for oil change, tire rotation, software update, and tire going flat. Rachel (Service Advisor) took excellent care my car. Great Customer Service!!!
Would like to give a huge thumbs up and thank you to Brittany Longoria for everything!!! She's one of the best. We need more Brittanys in our world today. Thank you again Brittany, u rock!!! Augustine Villarreal
Greg is an awesome sales person! No pressure! I got my deal done quickly and didn’t get hung up All day
My fourth purchase and continue to go back due to customer service. Never any pressure to buy, but continue to get your business because no other dealership around treats you the way they treat you.
Brittany Longoria.. I cannot say enough about her. She amazingly helpful, from day one. Understanding, professional, goes above and beyond to help her customers. Thank you so much to Brittany!!! You are awesome!!!
Okay, you guys know I’m gunna be honest on these things. Welp called multiple dealerships on my way back from Bruni to get my first oil change on my new 2025 trax, and Rachel was able to get me in immediately. I mean she was waiting on me with her tablet in the bay when I pulled up. She immediately asked me about our Winnie I told him he was friend and she could love on him as much as she wanted! Got me in quickly went to go get Winnie’s toy so I could play fetch with him ...
Today was my first time having my vehicle serviced at Beck and Masten. I would say my experience there was great. Everyone was kind and I appreciated the communication Roberto provided.
All the employees are very courteous. They were very prompt with the service. And if I ever had any questions, they were all answered. I always enjoy doing business with Beck and Masten chevrolet.
Purchased a vehicle a few weeks ago and I have to say that our salesman Roger Davila was very helpful. He did whatever he could to get us the vehicle we wanted and ended up getting our dream Yukon!! So greatful and thankful for the help he provided. Definitely recommend this dealership and salesman.
Tiffany and Richie were great! They made the whole process quick and easy.
Salesman Roger Davila went the extra mile for my wife and me today at Beck & Masten in Robstown. He provided extra photos and information so we could be confident before making the long drive to Robstown. Then he went above and beyond to keep our deal from falling through. I recommend Roger Davila, because he made me feel respected. And my wife loves her new car!!!
(Translated by Google) Roger Dávila is professional and speaks Spanish very well. He treated us very well. I recommend them 100%…. (Original) Roger Dávila es profesional y habla muy bien español Nos atendió muy bien los recomiendo 100 % ….
Rodger was very accommodating and helpful throughout the whole process. A man of the people!
Absolutely amazing experience! Jeremy was great and was very helpful. He gave a great rundown of the vehicle and had great customer service. He worked with his manager to give me the best deal possible. Once I got an offer the process to sign was super easy and fast. Everyone at the dealership was great and answered all my questions. Will definitely recommend Beck and Masten to people!
John was soooo awesome. So honest, Sincere truly the best experience we have ever had at a dealership. We came from a really bad experience at another dealer. John soon eased or minds and we knew we could trust him. You are blessed to have this gentleman. Love him ❤️
John ,in sale was the best ! He was very honest and very helpful !
Very helpful and professional staff. Always kept me informed on status of repairs. Would highly recommend
Traded in my 2016 Chevy Trax for a 2023 VW Tiguan, and had a great experience with Epi. He was very genuine and professional. He was very knowledgeable about the features and took the time to show me how everything worked. He made the car-buying experience a breeze!
Wanted to get rid of an 10 year old Ram 1500 to clear out some parking space at the house. Was contacted by John Ayala and he helped me with the process of getting rid of the truck. Very helpful and honest guy. If anyone is looking to sell a vehicle, definitely reach out to John if you want great service.
Had a great experience Roger Davila took care of everything for us was very personable not your usual salesman type 10/10 would recommend
Had considerable wait time. I understand there were equipment malfunctions as well as vehicles in front of me which had issues but if one vehicle had bad battery, I couldn’t see that taking that much time to replace. It was just a lot longer than I wanted to spend there. The service manager did continue to keep me posted but still didn’t lessen my frustration of waiting. First time I spent over 3 hours on an oil change and tire rotation.
Great job Greg &Ashley. This dealership did an exceptional job. Thanks so much.
I have had a great experience with Beck and Masten. I had the pleasure to meet with Epi, he was straight forward and on point with the paperwork. He was also very kind and very patient with me. 5 stars all the way!
Nice personal grat servicio good price on service good location I will recomen this place for service
If you are looking for a brand new/used car you can not miss this place! I've had the pleasure to meet with Epi to help me smoothly transition from a 2010 Chevy Tahoe to a 2019 GMC Yukon Denali! Epi was so helpful and very informative about the Denali, straight and on point with paperwork creating a deal for me, and was super kind! Epi knows how to treat his customers right, I've felt like I was being treated as a celebrity haha! Epi knows how to take care of his customers! 5 out of 5 will come back for another ...
Fantastic experience and great employees all the way up until finance where the lady was overly pushy, demanding and insulting. Treated me like a child. However the entire sales time Emily and Everett were truly wonderful and made the experience great!
Went in with a 2018 Ford Explorer and Walked out with a brand new 2024 GMC Sierra 1500 TurboMax same day! It was a great experience. Melanie Avelar did all she could to help me and it worked! Come get your new vehicle here at Beck and Maston you won’t be disappointed.
Staff was Professional, Friendly and Helpful in answering all of our questions. Highly recommend this dealership.
Everybody at Beck and Masten were very Helpful and Kind. My Sales Person Epi did a Outstanding Job. And happen to know that one of my Friends works there at Beck and Masten. Roger was also very Helpful. It was a Team Effort on Both Salesperson's. Great Job!!!
Great experience, everyone was very friendly, professional and knowledgable. We had been working via text and phone calls so we didn't spend too much time at the dealership. We loved working with Melanie, she went above and beyond to help us get into our new vehicle. We also worked with Ashley; we didn't finance so it was quick but she was amazing as well. from start to finish we spent about 2 hours at the dealership. We have not used the Service Dept. yet but we did get to meet Robert Vasquez who was very nice. Overall it was ...
Had a very great experience with this Dealership. Melanie was the best… very accommodating and not pressured at all. She went over and beyond to get the vehicle that I wanted and I was very satisfied. Ashley in financing was awesome as well and super laid back - not high pressured. She worked to get me the best financing possible. I would recommend this dealership to anyone looking for a new car! Love my new Yukon!! Take the drive… it’s worth it!!
Just purchased a 2024 GMC SIERRA, was very satisfied with the service that Mr. Roger Davila provided for me and my wife. Mr. Davila is a very outstanding salesman. If you’re looking for a new vehicle go to Beck and Masten and ask for Roger Davila, he will not let you down.
This is one of the best dealerships we have ever encountered. Everyone was courteous and friendly. The buying experience was flawless.
Roger Davila! Great salesman always honest and gives us the best deal he possibly can. He's my go to guy when it comes to buying vehicles. I also trust him to do the same with family and friends so I refer him to everyone.
Went above and beyond to accommodate my needs and wants. I’m telling everyone I know to give them a try if looking for a vehicle!!
The staff is awesome!!! We are very happy with Beck & Masten there answering all my questions